Wednesday, June 19, 2013

Letters of...


The dying art of letter writing was revived recently by yours truly...firstly I sent one to my neighbour, introducing myself and enquiring about their fence...being of an anally retentive disposition...did I mention that?...I need my fences to match!!! Despite leaving a plethora of contact details...still no response...RUDE!

My second was to the freeholders, London Quadrant, having been thoroughly patient with them and my window situation AND being told that they still had no timeframe for me....offering to temporarily repair existing windows...it was time to take matters into my own hands! To that end I wrote requesting existing drawings for the proposed windows and advise I was having them measured and possibly made by the joiner contracted for the interior doors and such.

Their response was rather terse, ending by saying...and I quote:

"We would strongly advise that you do not undertake any of the work yourself prior to receiving planning permission, as this would be in breach of planning and the conservation order."

Now...I was not planning to undertake the work myself...silly...was going to get a professional in!!!

My third and final to date was to the Heating Engineer, cataloguing his many misdemeanors, however, I gave up half way through cos I just couldn't be bothered...in fact I haven't actually spoken to him since the day I supposedly lost my warranty...he had his apprentice call me to check I was receiving all his messages...the fool...why am I surrounded by them I ask myself constantly!!!

Saturday, June 15, 2013

21 weeks on...

The heating that should have taken four days, has taken over three weeks to install. The Plumber...who prefers to be called a Heating Engineer...is so laid back he is positively horizontal...due to the lackluster way in which he works, a fine of £100 per day was imposed, this however, did little to speed things up.

Firstly the boiler...having been advised the boiler in situ would be adequate to run the desired heating system, it was highly annoying to be told that in actual fact I would need a new one to avoid having to MANUALLY switch from hot water to heating...sooo...I went about purchasing one, looking for the smallest on the market, collating the technical specs and sending to the Heating Engineer for verification. Two days later I was given the go-ahead with assurances that this would effectively run the system...you know what's coming...some three days after delivery I was called to be told that the boiler as incorrect...THE SAME boiler for which I supplied the specs. This caused a delay of three days...

Somewhere between weeks one and two it was discovered that the thermostats were wired as opposed to wireless...MUST point out that all items were checked on delivery (???)...this led to a series of calls to the supplier, pictures sent, bringing to light the fact that the plans were not followed and them refusing to honor the 10-year warranty...for which the Heating Engineer felt sooo guilty he redid the hallways and now the warranty is back on...allegedly...yet to confirm!

As a consequence, had to bring in an electrician at additional cost to install said thermostats and thus additional days...needless to say...he now owes me for this job!!!